âŠī¸ Returns & Refunds
Hassle-free returns within 30 days. No questions asked.
1
Contact Us
Email support@genzplug.com or use Live Chat. Include your order number and reason for return.
2
Ship It Back
We will send you a prepaid return label. Pack the item securely in its original packaging.
3
Get Refunded
Refund is issued within 3â5 business days after we receive and inspect the item.
Return Policy Details
- 30-day return window from delivery date
- Items must be unused and in original condition
- Sale/clearance items may not be eligible for return
- Damaged or defective items: full refund or replacement, no return needed
- Digital products and gift cards are non-refundable